so, Ive been trying to get into contact with Blizzard because I want to talk some legal stuff with them through regarding an upcoming Arcade map of mine, but I have a hard time getting a response. Do any of you know whats the best way to contact Blizzard, especially in a case like this? Ive been trying to email the community managers, but they dont respond.
"I want to make an Arcade map based on X. I got permission to do so - am I good to go?"
If you have written permission from the copyright holder, yes, you are good to go.
If it's something egregious, you may find your map is removed anyway, and that is when you can present your evidence.
However, be very careful about accepting any kind of funds for such a project (a donation is no different from taxable income here), unless you specifically have permission from the copyright holder to do that too.
Obligatory "I'm not a lawyer, don't trust anything I have to say on legal issues" etc.
Thanks for the more indepth reply. How do you know this though, have you been in contact with Blizzard or is it just a guess?
Im not sure what qualifies as "written permission from the copyright holder". I emailed the copyright holder about my project and they quickly replied, telling me that they are in general alright with the use of their trademarks und copyrighted stuff as long as you abide by a set of guidelines (which they provide for everyone to read online). Then they wished me good luck with the project. What is that worth and does that count as a written permission?
I contacted the Blizzard customer service about this through the customer service chat and the gamemaster there told me that I shouldnt worry and that the project is alright, however, that gamemaster was also unfamiliar with Blizzards practice of deleting maps and their policy regarding it, so I dont think the word of the gamemaster is worth all that much in this regard. What do you think?
Aside from that, I still wasnt able to get a reply from Blizzard.