Thanks for the response. We're still dealing with game launch but I want to make sure this issue get's completely resolved so it's important to know if this is still happening.
We deployed a temporary fix to this issue until we have something more permanent in place. Can you guys let me know if players are still unable to download and play your games after you've recently updated them? Thank you!
I'm excited to see how you guys will use these new goodies and what you'll make. =)
While were on the topic, I need to put on my suit and dark glasses and deliver a friendly reminder: Please don't recreate Heroes of the Storm in StarCraft II. I don't really think any of you would try to do something like that, but we wanted to make sure that messaging was out there. Thank you!
Glad to hear it's working for most everyone. I know we are having other editor related issues but I'm trying to confirm if anyone else is still having issues.
Due to the issues that were introduced with patch 3.0, specifically those that affected our map makers, we are extending the contest deadline for Rock the Cabinet 2015 from October 28 to December 6. We hope this will help with any time lost due to these issues.
You can expect a more formal communication about this change, including updates to our official rules and contest page, in the next few days. Thank you!
With the recent patch we just deployed, can everyone try again and let me know if you are still having issues, and if you are, please provide a screenshot of the error you are receiving.
To everyone who is still having trouble uploading to NA, can you provide screenshots of the error you get. If you haven't cleared your upload history and have multiple errors to share, that would be great too.
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This is a bug and we're working on fixing it. Thanks guys.
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Sorry for the silence on the topic. We did deploy a temporary fix yesterday to all regions so hopefully it resolved the issue.
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Yeah, Pacific Standard Time. Good luck everyone!
Thanks for making this thread here, Funky.
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Thanks for the response. We're still dealing with game launch but I want to make sure this issue get's completely resolved so it's important to know if this is still happening.
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We deployed a temporary fix to this issue until we have something more permanent in place. Can you guys let me know if players are still unable to download and play your games after you've recently updated them? Thank you!
0
I'm excited to see how you guys will use these new goodies and what you'll make. =)
While were on the topic, I need to put on my suit and dark glasses and deliver a friendly reminder: Please don't recreate Heroes of the Storm in StarCraft II. I don't really think any of you would try to do something like that, but we wanted to make sure that messaging was out there. Thank you!
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Glad to hear it's working for most everyone. I know we are having other editor related issues but I'm trying to confirm if anyone else is still having issues.
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Copied from my post on the general forums:
Due to the issues that were introduced with patch 3.0, specifically those that affected our map makers, we are extending the contest deadline for Rock the Cabinet 2015 from October 28 to December 6. We hope this will help with any time lost due to these issues.
You can expect a more formal communication about this change, including updates to our official rules and contest page, in the next few days. Thank you!
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Potential fix is out. Let us know how everything is working.
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Awesome. We'll be trying another fix based on this data. I'll keep you all updated.
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Can you both try to upload, confirm you still can't and then provide me your IP address. Feel free to PM me if that concerns you.
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Let me know if anyone is around for living testing.
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With the recent patch we just deployed, can everyone try again and let me know if you are still having issues, and if you are, please provide a screenshot of the error you are receiving.
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Thanks guys. Keep them coming.
I also wanted to say we are testing a potential fix for this issue right now and we hope to verify it's effectiveness and deploy it as soon as we can.
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To everyone who is still having trouble uploading to NA, can you provide screenshots of the error you get. If you haven't cleared your upload history and have multiple errors to share, that would be great too.